For Providers

Claim Submission

Claims for Alterwood Advantage members are accepted two ways:

  • Electronically (preferred method) through our clearinghouse Change HealthCare (formerly Emdeon)-
    Payor ID: RP016
  • Mailed (CMS 1500 or UB04 claim forms only) to-
    Alterwood Advantage
    PO Box 981832
    El Paso, TX 79998-1832

Please do not send paper claims to any other address, as this will only delay the processing of your claim.

For additional information, please see our Provider Manual.

Provider Documents

Prior Authorization Documents

Model of Care