Claim Submission
Claims for Alterwood Advantage members are accepted two ways:
- Electronically (preferred method) through our clearinghouse Change HealthCare (formerly Emdeon)-
Payor ID: RP016 - Mailed (CMS 1500 or UB04 claim forms only) to-
Alterwood Advantage
PO Box 981832
El Paso, TX 79998-1832
Please do not send paper claims to any other address, as this will only delay the processing of your claim.
For additional information, please see our Provider Manual.
Provider Documents
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2022 Provider Manual
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Quick Reference Guide
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Prior Authorization Summary
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Prior Authorization Code List
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Inpatient Services Prior Authorization Form
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Outpatient Services Prior Authorization Form
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Part B Medication Prior Authorization Form
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Transition of Care Form
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Waiver of Liability
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Clinical Practice Guidelines
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Part B Preferred Drug List